Brené Brown Shows Us Becoming Better Is About Upgrading Our Internal Operating System

Ryan Gottfredson

by Ryan Gottfredson

In 2010 Brené Brown walked onstage at TEDxHouston to explain “The Power of Vulnerability.” Twenty million views later, most observers chalked her meteoric rise up to brilliant research communication skills. Skills matter, of course—but they are only half the story. What truly vaulted Brown from anxious academic to global voice of courage was an under-the-hood reboot of her internal operating system—what I call the Being-Side of development.

Doing-Side vs. Being-Side

Traditional self-improvement focuses on the Doing-Side: acquire new knowledge, practice new tactics, stack one more certification on the résumé. Helpful, yes—but limited. Real transformation demands attention to the Being-Side: the subconscious programming that drives 90 percent of our thoughts, feelings, and behaviors. Upgrade the operating system and every outward behavior can update in kind.

Brown’s journey is a textbook case. Below are the three critical rewrites she made—none of them about adding competence, all of them about changing capacity.

Upgrade #1

Stillness: From Anxious Avoidance to Emotional Clearing (From Gifts of Imperfection)

“Stillness is not about focusing on nothingness; it’s about creating a clearing … allowing ourselves to feel and think and dream and question.”

Early in her career, the idea of sitting silently made Brown “feel like a total poser” and sparked dizzying anxiety. Her Doing-Side understood mindfulness research; her Being-Side hit an automatic IF stillness → THEN panic loop. Therapy and research revealed the deeper code: she feared stillness because truth might “catch up” with her.

Reprogramming began by reframing stillness from “boring nothingness” to “emotional clearing.” That single conceptual shift—paired with somatic practices like walking-meditation—let her body learn that quiet was safe. Anxiety subsided, dizzy spells faded, and she gained a new leadership superpower: the ability to down-regulate in volatility rather than let adrenaline drive the bus.

Notice what didn’t change: her intellectual grasp of meditation techniques. What changed was the default setting that once screamed run. Stillness became approachable, and a calmer, more present Brené emerged. Doing-Side effect? Sharper writing, steadier keynote nerves, and a research portfolio that kept expanding instead of stalling under stress.

Upgrade #2

Vulnerability: Making Space for the Feelings We’d Rather Flee (From Daring Greatly)

Brown opens Daring Greatly with a confession worthy of a therapy couch:

“I frickin’ hate vulnerability … It’s excruciating … If my research didn’t link being vulnerable with living a wholehearted life, I wouldn’t be here.”

Her therapist pressed: What if you can’t fix it? Brown’s nervous system fired its well-worn escape scripts—clean the house, eat peanut butter, blame, perfect—anything to slam the door on uncertainty.

Here the upgrade was not “learn five new coping hacks.” It was teaching the operating system to tolerate the heat of vulnerability long enough for courage to surface. Step by uncomfortable step she practiced staying present—naming the feeling, breathing through it, resisting the urge to numb or control. Over time, the old armor—people-pleasing, perfectionism, rapid exits—was replaced by what Brown now calls “wholehearted living,” defined as engaging life “from a place of worthiness” even while imperfect and afraid.

The payoff is not just personal peace. Leaders, parents, and partners who can sit with hard emotions model psychological safety. Teams take smarter risks. Families talk about what really matters. Again, the visible behaviors ride on invisible code.

Upgrade #3

Empathy + Boundaries: Assuming People Are Doing Their Best (From Rising Strong)

Upon arriving for a speaking gig, Brown found herself rooming with a stranger who wiped cinnamon-roll icing on the sofa and smoked on the balcony. Furious, she later vented to her therapist, who calmly asked, “Do you think it’s possible your roommate was doing the best she could?” Brown’s answer: an emphatic no.

The question wouldn’t loosen its grip. At a bank the next day she saw a teller patiently absorb abuse from an irate customer; the teller guessed the woman was “scared” and probably doing her best. Brown launched an informal study and discovered a striking split: respondents who assumed no were riddled with perfectionism and shame; those who assumed yes scored high on wholeheartedness.

Her epiphany landed at home when her husband said, “My life is better when I assume people are doing the best they can. It keeps me out of judgment and lets me focus on what is.” Brown felt the truth of that—“not an easy truth, but truth.”

To live that truth, she needed to adopt a healthier mindset and set of programming. As she puts it, wholehearted people “assume other people are doing the best they can, but they also ask for what they need and they don’t put up with a lot of crap.”

This upgrade allowed her internal operating system to replace judgment with curiosity and resentment with boundaries—a profound Being-Side shift. Externally it looks like kindness and backbone entwined; internally it feels like freedom from constant disappointment.

Lessons for the Rest of Us

True personal growth isn’t a matter of stacking more tips, tricks, or certifications on top of who we already are—it’s a wholesale upgrade of the internal operating system that interprets every moment of our lives. Brené Brown shows us how this works in real time. By tracing her shift from anxious avoidance to stillness, from shame-fueled perfectionism to vulnerability, and from judgment to an empathy-and-boundaries stance, we see that each breakthrough began with rewriting meaning—the default stories she told herself about silence, uncertainty, and other people’s motives. New behaviors then flowed naturally from the new code.

Brown’s journey reminds us that sustainable change starts with recognizing the reflexive rules already running inside us, challenging the ones that limit us, and practicing small, daily moments where we choose curiosity over judgment and presence over panic. Skills will refine themselves once the core processor aligns with a healthier narrative. So here’s a heartfelt thank-you to Brené Brown for living her research out loud. Her willingness to share the messy middle gives the rest of us a clear path—and the courage—to pop the hood on our own operating systems and begin our own upgrades.

Call to Action: Upgrade Your Own Operating System

If Brown’s story proves anything, it’s that becoming better is possible—but only from the inside out. Want a guided path to identify and rewrite your own hidden programming? Grab a copy of my new book Becoming Better: The Groundbreaking Science of Personal Transformation and start the upgrade today.

Because the world doesn’t just need you to know more. It needs you—like Brené Brown—to be more.

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